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Shipping policy


Shipping

We ship from our 3PL partner in NSW. Shipping times are from when orders are despatched.


AUSTRALIA

We offer shipping nationally in Australia through Australia Post. 

  • Standard Shipping starts at $11.00 (AUD), estimated 4-7 business days.

  • Express shipping starts at $15 (AUD), estimated 1-3 business days.

Please note, total cost is calculated at checkout based on your order (depending on size, weight, and location).

Once your order has been processed by us and received by Australia Post, they become responsible for your order and its tracking. For the most accurate information, please track your postage through Australia Post's website here. Australia Post has plenty of information on their website regarding tracking and postage. 

For more info regarding Shipping, please visit our FAQs here.


FOR INTERNATIONAL ORDERS:

NEW ZEALAND

  • Standard Shipping starts at $19.15 AUD (4-7 business days)

  • Express Shipping starts at $34.15 AUD (2-5 business days)

UNITED KINGDOM

  • Standard Shipping starts at $35.00 AUD (7-14 business days)

  • Express Shipping starts at $50.00 AUD (5-8 business days (metropolitan area to metropolitan area))

Notes on International Orders:

  • International order may insure duties and taxes by local customs authority upon delivery. These charges are payable by the customer.
  • To track your order, please prepare your tracking number and track it via Australia Post's website here
  • Timeframe is estimated. For up-to-date delivery times and postage to New Zealand, USA and United Kingdom, visit the Australia Post website here. Australia Post has lots of information on its website regarding tracking and postage. 

  • Final shipping cost depends on the total weight of the product (s) you've ordered.

Italy delivery update

Orders travelling to and from Italy may experience delays due to ongoing postal and customs disruptions, including delays following the recent earthquake near Naples. Learn more here.

We’re keeping a close eye on affected shipments and appreciate your patience while parcels make their way through the network.

For more info regarding Shipping, please visit our FAQs here.