RETURN POLICY

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Eligibility for Returns

• Items must be returned in their original condition: unworn, unused, with tags, and in the original packaging.
• Proof of purchase (e.g., receipt or order confirmation) is required.

Return Process

1. Contact Us: Email us at support@shoplesac.com to request a return.
2. Approval: Once approved, we’ll provide the return address and further instructions.
3. Shipping Costs: Customers are responsible for return shipping costs unless the item is damaged, defective, or faulty.

Refunds & Exchanges

• Approved returns will be refunded to your original payment method within 10-14 business days after we receive and inspect the item. 
• Exchanges are subject to stock availability. If unavailable, we will offer a store credit.

Damaged or Defective Items

• Please inspect your order upon arrival. If an item is damaged, defective, or incorrect, contact us within 7 days for assistance. We’ll cover the return shipping costs for such cases.

Questions?

Reach out anytime at support@shoplesac.com—we’re here to help!